We’re proud to be a small woman-owned business and make plant support systems to help your plants grow and thrive. We do our best to manufacture and ship strong support systems in the color and style ordered.
We ship out your order the day that it is received so that you get your product in a timely matter. If, by chance, we are currently out of the product or color option you have ordered, we do our best to ship your purchase within 24 hours.
If by chance your order is shipped in the wrong color, incomplete or defective, please let us know within 10 days and we will make corrections to promptly correct your order. We want you to love your Gro-Hoop product and receive exactly what you ordered. In this instance, please email us at: to make us aware of any issues with your order.
If you are not completely satisfied with your purchase, Gro-Hoop gives you a 30-day peace of mind return option that refunds 100% of the product cost (excluding shipping charges). You may send your receipt and return to:
3291 32nd Street
Port Huron, Michigan 48060
Please contact us at if you are interested in wholesale pricing, larger orders, or becoming a GroHoop retailer.